Ned Care
Comprehensive Support For Your NED Products
At Mad River Enterprises, we are committed to keeping your mission‑critical network devices operating at peak performance. Our NED Care Support ensures that you receive expert assistance for our proprietary products as well as guidance for integrated OEM solutions.
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24x7 Technical Support
Immediate assistance through phone or email to tackle any network issue as it arises.
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NED-PWR Power Management
Our unique power management app continuously monitors current, battery, and temperature to protect your equipment and provide real-time status updates and alerts.
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Warranty Repair & Maintenance
Enjoy peace of mind with comprehensive repair services that cover parts and labor, ensuring rapid restoration of connectivity when needed.
Product Support
Mad River Enterprises will, at its discretion, provide support for the OEM products integrated within NED solutions—including but not limited to Starlink, Dejero, and Ruckus. For support regarding NED products, please contact us using the information below.
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How to Reach Us
Our dedicated support team is available to assist you with troubleshooting, warranty repairs, and technical inquiries. Whether you need help with product setup or require immediate assistance during an emergency, we’re here to ensure your network remains resilient and connected.
OEM Product Support
If your issue involves an OEM component (Starlink, Dejero, or Ruckus), please be advised that Mad River Enterprises may direct you to the respective OEM support process for specialized assistance.
Unstoppable, Enterprise-level Connectivity
See how NED can transform your mission-critical networks.
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